• What is Baqati?
    • Baqati is a leading online retailer of abayas in the United Arab Emirates.
  • What kind of abayas do you sell?
    • We offer a wide variety of abayas to suit every taste and occasion, from everyday wear to special events.
  • Where can I find a physical Baqati store?
    • In addition to our online store, we also have a physical store in Dubai.

Ordering & Delivery

  • How do I place an order?
    • You can easily place an order on our website. Simply browse our selection of abayas, add the items you want to your cart, and proceed to checkout.
  • What are your payment methods?
    • We accept all major credit cards and debit cards.
  • What are your shipping costs?
    • Shipping costs are calculated based on your order total and delivery location. You can see the exact shipping cost during checkout.
  • How long will it take to receive my order?
    • Delivery times will vary depending on your location. You will see an estimated delivery time during checkout.

Returns & Exchanges

  • What is your return policy?
    • We offer a hassle-free return policy. You can return any unworn or unwashed item within [number of days] days of purchase for a full refund.
  • How do I exchange an item?
    • To exchange an item, please follow the instructions on our returns and exchanges page [link to returns and exchanges page, if applicable].

Customer Service

  • How can I contact customer service?
    • You can contact our friendly customer service team by email at [customer service email address].

Additional FAQs

  • Do you offer gift certificates?
    • [Yes/No, we offer gift certificates. You can find more information on our website]
  • How do I care for my abaya?
    • We recommend following the care instructions on the label of your abaya. You can also find some general care tips on our website.
  • Can I create an account on your website?
    • [Yes/No, you can create an account on our website. This will allow you to save your shipping information and track your orders.]